Get to the Core of It – Best Practices in the CIL Core Services: Information & Referral

CIL-NET Presents… A National Teleconference & Webinar:

June 21, 2017; 3:00 – 4:30 p.m. Eastern

Register online or by using the printable registration form (PDF)

CIL-NET is happy to announce an encore presentation of one of our most popular webinars. Get to the Core of It: Information & Referral is an essential training for CIL staff responsible for information and referral and consumer intake. Our presenters breathe life into a topic many of us take for granted. Our presenters will provide participants with a philosophical approach to I&R before delving into details about the staff skills and policies needed to run an exemplary I&R program. Our presenters have embraced the idea that I&R is more than just a numbers game – it’s the front door of their Centers and a way to get more people with disabilities involved in the Center and the Movement!

Registration Fee: $75.00. Fee is per site (connection) and does not apply per participant; registrants are encouraged to gather as many individuals as desired to participate by telephone or webinar.

Target Audience: Executive directors, I&R specialists, and any staff of Centers for Independent Living who are involved in providing I&R services

Upon completion of this webinar, participants will have knowledge and resources that will enable them to:

  • Explain the critical role of I&R as the gateway to providing CIL consumers with information, knowledge, and resources in an efficient and responsive manner
  • Describe strategies to organize, track, and maintain comprehensive and extensive resource information on numerous disability-related topics
  • Describe best practice policies, procedures and staff training that result in highly effective interactions with consumers
  • Describe how to conduct follow up with consumers to determine the effectiveness of their CIL’s I&R service delivery

Meet Your Presenters

Roger Howard is the Executive Director of the Living Independence Network Corporation (LINC), a center for independent living with offices in Caldwell, Boise, and Twin Falls, Idaho. He worked as an Independent Living and I&R Specialist for the Disability Action Center in north Idaho for seven years before moving to Boise in 1989 to work at LINC when it first opened. He then served as Executive Director of the Idaho Task Force on the Americans with Disabilities Act for 6 years before returning to LINC in 2001.

Darrel Christenson is the Vice President of Community Integration for Ability360, formerly Arizona Bridge to Independent Living (ABIL). Programs under Mr. Christenson’s direction include: Information & Referral, Independent Living Skills Training, Empowering Youth with Disabilities into Adulthood, Early Intervention, Reintegration of Young Adults from Nursing Homes to Community, Community Living Options, Home Modification, Socialization through Recreation and Americans with Disabilities Act Services. Prior to his coming to Arizona, Mr. Christenson had worked with the Southeastern Minnesota Center for Independent Living (SEMCIL) based in Rochester, Minnesota for the previous 11½ years. Both his life-long experiences as a person with both a physical and sensory disability and as a person with a graduate degree in Guidance & Counseling from the University of Wisconsin – Stout, have given him the experience and knowledge to assist persons with disabilities adjust to life with a disability.

 

IL-NET Logo - CIL-NET and SILC-NETPresented by CIL-NET: A program of the IL-NET national training and technical assistance project for Centers for Independent Living (CIL-NET) and Statewide Independent Living Councils (SILC-NET). The IL-NET is operated by ILRU, Independent Living Research Utilization, in partnership with the National Council on Independent Living (NCIL) and the Association of Programs for Rural Independent Living (APRIL).