SILC-NET Presents…

A National Two-Part Teleconference & Webcast

Measure Twice, Cut Once: An Introduction to Outcome Measures
for Statewide Independent Living Councils

Part 1: Developing Desired Outcomes in Your State
Thursday, October 2, 2008
3:00 – 4:30 PM Eastern Daylight Time

Part 2: Measuring Your SILC’s Performance
Tuesday, October 7, 2008
3:00 – 4:30 PM Eastern Daylight Time

Please Note: Registration for this teleconference and webcast is now closed.

TARGET AUDIENCE

The primary target audience is staff and members of Statewide Independent Living Councils.

LEARNING OBJECTIVES

Upon completion of this two-part presentation, participants will be able to:

• Explain what “outcomes” are and how they differ from outputs, activities, and inputs
  
  
• Explain how outcomes relate to mission, goals, and objectives
  
  
• Explain the rationale and benefits of measuring outcomes for effective SILC operations
  
  
• Describe how SILC-relevant outcomes differ from CIL or DSU outcomes
  
  
• Explain relationships among various desired SILC outcomes through the application of a logic model
  
  
• Explain how SILCs can measure outcomes and create action plans to maximize these results

Agenda

Part 1: Developing Desired Outcomes in Your State

3:00 PM EDT – Welcome and introductions
3:05 PM EDT – Why write and measure outcomes?
3:25 PM EDT – Q&A Session
3:35 PM EDT – What’s the current state of SILC outcome measures?
3:40 PM EDT – What is an “outcome” anyway?
4:00 PM EDT – Q&A Session
4:10 PM EDT – How can you develop your desired outcomes?
4:20 PM EDT – Wrap-up and final Q&A
4:30 PM EDT – Presentation Ends

Part 2:  Measuring Your Desired Outcomes

3:00 PM EDT – Welcome and review of Part 1
3:05 PM EDT – Q&A Session
3:10 PM EDT – How can a SILC think about the relationships among various desired outcomes?
3:30 PM EDT – Q&A Session
3:40 PM EDT – How can a SILC measure desired outcomes?
4:00 PM EDT – Q&A Session
4:10 PM EDT – How can a SILC gather and use outcome data?
4:15 PM EDT – Wrap-up and final Q & A
4:30 PM EDT – Presentation Ends

About Your Trainer

Mike Hendricks received his Ph.D. in Methodology and Evaluation Research from Northwestern University, and ever since, he’s worked to help programs become as effective as possible.  In particular, Mike believes it’s very important that SILCs know exactly what we’re trying to achieve, have a way to measure how we’re doing, monitor our progress on a regular basis, and consistently use what we learn to improve our efforts.  He’s successfully used this approach with a wide variety of clients – governments at all levels (city, county, state, national), foundations, national nonprofit associations, and local service delivery agencies.

Mike is also a well-known and respected member of the program evaluation community.  A recently-elected board member of the American Evaluation Association, he serves on the editorial board of the American Journal of Evaluation, speaks and publishes regularly, and is often invited to train others.  Mike recently spent two weeks in England training front-line service providers in London and Manchester.

PRESENTED BY SILC-NET: A program of the IL NET national training and technical assistance project for Centers for Independent Living (CIL-NET) and Statewide Independent Living Councils (SILC-NET). The IL NET is operated by ILRU, Independent Living Research Utilization, in partnership with the National Council on Independent Living (NCIL) and the Association of Programs for Rural Independent Living (APRIL).