Provider Accessibility Initiative

Centene Corporation Logo WHAT is the Provider Accessibility Initiative (PAI)?

Centene is committed to providing equal access to quality health care and services that are physically and programmatically accessible for our members with disabilities and their companions. “Physical access,” also referred to as “architectural access,” refers to a person with a disability’s ability to access buildings, structures, and the environment. “Programmatic access” refers to a person with a disability’s ability to access goods, services, activities and equipment. The goal of the PAI is to increase the percentage of IlliniCare Health providers that meet minimum federal and state disability access standards by:

  1. Improving the accuracy, completeness, and transparency of provider self-reported disability access data in all products/all markets nationwide by integrating “minimum accessibility” standards into the provider application/credentialing and directory processes; and
  2. Providing participating providers in three pilot states with shared access to grant dollars through a Barrier Removal Fund (BRF). Providers that apply and are chosen for BRF awards will receive an on-site disability accessibility review completed by a local Center for Independent Living (CIL) and funding to remediate priority disability access barriers.

WHERE/WHEN

In 2018, the BRF will be administered in three pilot States: Illinois, Texas, and Ohio. The other component of the PAI (improving disability access data in provider directories) will be implemented in all Centene health plans nationwide starting in May 2018.